Outage in 2600hz

Cluster Wide Outage

Resolved Major
February 02, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are receiving and have verified reports that there are call failures happening in all zones on ZSwitch
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/02/2023 11:48PM

We believe the issue is now resolved. We are continuing to monitor services

IDENTIFIED about 1 year ago - at 02/02/2023 10:53PM

We are having success improving the DB response rate. Though we are still seeing a small percentage of intermittent failures

INVESTIGATING about 1 year ago - at 02/02/2023 09:29PM

We have identified this as a database issue. We are still investigating the root cause

INVESTIGATING about 1 year ago - at 02/02/2023 08:30PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 02/02/2023 08:30PM

We are receiving and have verified reports that there are call failures happening in all zones on ZSwitch

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