Is 360dialog Down?

360dialog status is operational

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360dialog problems reported by users

This chart provides user-reported problems for 360dialog in the last 12 hours. It's a collection of user reports from different sources.

Latest 360dialog Official Outages

We continuously monitor the official 360dialog status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last 360dialog outages.

0 Outages in the last 7 days
1 Outages in the last 30 days
23 Days since last incident

Minor Resolved · 23 days ago · lasted about 7 hours

360dialog Hub not loading

Our engineers have found the root cause and are working to fix the issue.

Minor Resolved · about 1 month ago · lasted about 2 hours

Issues with Generating API Key

We are receiving reports that some users are unable to Generate API Key. Our engineering teams are investigating this issue now. Please wait for new updates, which will be shared here as soon as they are available. We do not have an ETA for resolution at the moment.

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Minor Resolved · about 1 month ago · lasted 13 days

Problems with API messaging "coreapp is not ready, Service not ready

We are actively monitoring and restarting the stacks that present errors in order to avoid the message service stopping in the meantime as META hasn't released any fix for this issue As soon as we have news of the issue in regards to when will be 100% stable we will update the status again.

Minor Resolved · about 1 month ago · lasted 3 minutes

Issue at Meta / WhatsApp

### 360dialog - Root Cause Analysis **Issue description and impact:** At ~3:00pm UTC on 08/Feb/2023 we became aware of reports about a general instability in the platform. Upon investigation, the issue appeared to be related to a global issue at Meta / WhatsApp. **Cause of the issue:** We do not know the root cause of the issue as it did not occur on our infrastructure. We contacted Meta for comment but they have not provided details about the incident. **Mitigation Steps:** Meta resolved the issue by ~3:20pm UTC **Prevention of recurrence & suggestions:** We contacted Meta for comment but they have not yet provided details about the incident. However, they have since provided an update on their status page: *We are recovering from an earlier outage impacting send messages, receive messages, and services are in the process of being restored. We apologize for any inconvenience that this may have caused.*

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Minor Resolved · about 2 months ago · lasted 24 minutes

Issue with Template Manager

We are aware of an issue that is preventing users from seeing Templates. Our engineering team is currently investigating it. Please wait for new updates, which will be shared here as soon as they are available.

Minor Resolved · 2 months ago · lasted about 16 hours

360dialog Sandbox not responding

The 360dialog Sandbox number (4930609859535) is not responding. We are currently investigating the issue.

Minor Resolved · 2 months ago · lasted about 1 hour

Some disruptions to 360dialog Hub

We are aware of an issue that is impacting 360dialog Hub. Our engineering team is currently investigating it and we'll update again as soon as possible.

What is 360dialog?

Specialist for Mobile Messaging & Mobile Automation Solutions via WhatsApp Business API. Our messenger platform connects brands with customers.

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Frequently Asked Questions

Is 360dialog down right now? What is 360dialog current status?
360dialog seems to be up and running. We've updated the status 2 minutes ago.
Was 360dialog down today?
360dialog is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with 360dialog, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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