Number of Incidents
2 outages
Since last incident
11 days
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Major · 11 days ago · lasted about 2 hours
We're experiencing an elevated level of API errors and are currently looking into the issue.
Minor · 23 days ago · lasted about 1 hour
We're experiencing an elevated level of upload media errors and are currently looking into the issue.
Major · about 1 month ago · lasted about 2 hours
SSL chain certificate is invalid
Videos are not loading. As a consequence, users can’t read them, while the video seems to be loading. We are investigating this.
Minor · 4 months ago · lasted about 5 hours
The platform might suffer latency issues. We are investigating. Sorry for the inconvenience
Minor · 5 months ago · lasted 1 day
We are aware of a Google Chrome browser issue affecting video recordings in 360Learning. Updating your Chrome browser to the latest version, version Version 112.0.5615.137 (Official Build), will correct this issue. We apologize for any inconvenience. You can read how to update your Chrome browser here on Google's Support page: https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop
Minor · 6 months ago · lasted 24 days
Some customers keep reporting an elevated number of error messages while using our platform. We are currently looking into the issue.
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