Outage in 8x8

Unable to play voicemails - US

Resolved Minor
May 17, 2023 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

8x8 Is currently investigating an issue where voicemails cannot be listened to in Work Desktop and Work Mobile applications. There is an alternative to listen to voicemails via a desk phone detailed in this guide. We are working on resolving the issue and updates will be provided as they become available. 
Components affected
8x8 WorkD (VOD) 8x8 WorkM (VOM)
Latest Updates ( sorted recent to last )
INFORMATIONAL 11 months ago - at 05/17/2023 01:35PM

8x8 Is currently investigating an issue where voicemails cannot be listened to in Work Desktop and Work Mobile applications. There is an alternative to listen to voicemails via a desk phone detailed in this guide. We are working on resolving the issue and updates will be provided as they become available. 

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