No more running around. Monitor all the services your business relies on from one place. Know when there's something wrong, and react faster on outages.
Maintenance Incident Installation Flow Failure - Can't see Exalate interface, get error notifications "Could not authenticate to this Jira Cloud ..."
We can see a number of instancing experienced a problem in the installation process, and were unable to update their security credentials. Please, contact our support https://support.idalko.com/plugins/servlet/desk/portal/8 if you see the following symptoms: * can't access Exalate interface in Jira Cloud * receive error notifications suggesting, that Exalate "Could not authenticate to this Jira Cloud ..."
Resolved Minor Synchronisation get stuck due to protocol woes
Synchronisation queues are building up in case of private/public connection On the public side - many transactions are stuck in 'WAITING_REQUEST_RECEIVED' On the private side - many transactions are stuck in 'NOTIFY_REQUEST_RECEIVED' The impact is that the sync is stuck.
Resolved Minor JIra cloud is updating random fields when handling incoming syncs
Existing connections started to update random fields when processing incoming syncs.
Resolved Minor Github is synchronizing issues and PR's from any repository even when limited to a single repo
Setup a connection to a single repository. See that any issue gets synchronized.
Resolved Minor Zendesk: Manual Exalate and connection updates failing due to CSRF validation
We are investigating the missing security context.
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