Is Exalate Down?

Exalate status is operational

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IsDown continuously monitor the official Exalate status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Exalate outages.

Stats for Exalate outages in the last 30 days

Number of Outages


Average Downtime

4211 mins

Total Downtime

4211 mins

Since last incident

11 days

Users reports for Exalate in the last 12 hours

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Get access to historical data and Exalate's lastest outages

Minor · 11 days ago · lasted 3 days

Temporary outage for Exalate nodes

Exalate infrastructure experienced a DB restart. The reason of the restart is under investigation. We are applying a fix on all Exalate instances. All Exalate nodes will be down during this process.

Minor · 4 months ago · lasted about 18 hours

Documentation site is experiencing a partial outage

The documentation site is sporadically unavailable, we are currently monitoring the issue

Maintenance · 4 months ago · lasted about 3 hours

Exalate console not available for Jira and ZenDesk

We are currently investigating this issue.

Major · 4 months ago · lasted 40 minutes

Documentation site is down

The Exalate Docs website is down due to third-party hosting platform error. We are monitoring the situation and will provide updates accordingly.

Minor · 4 months ago · lasted 2 days

Some Exalate nodes are down

Exalate service can be unavailable for some cloud-based environments. We identified errors related to memory usage and currently working on the resolution with the highest priority. In case you are experiencing issues accessing Exalate on your instance, feel free to contact Exalate Support.

Minor · 5 months ago · lasted 5 months

Issues with installation of Exalate for Salesforce.

Reported problems with installation of Exalate for Salesforce bridge. The problem has been identified as an infrastructure issue on Salesforce side. The root cause has been located, we expect Salesforce to take action. We will inform when the solution is ready by updating the Status Page and via support tickets. Thank you for your patience and understanding.

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Maintenance · 6 months ago · lasted 7 days

Salesforce can not be installed on several nodes

A number of Salesforce nodes are offline due to update error. The development team is working on a permanent fix. If you experience outage, please contact Exalate Support.

Minor · 6 months ago · lasted 7 days

Personal Access Token error on multiple environments

Customers are reporting problems with Access Token, such as 401 errors and update Token in general settings.

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Frequently Asked Questions

Is Exalate down right now? What is Exalate current status?
Exalate seems to be up and running. We've updated the status 5 minutes ago.
Was Exalate down today?
Exalate is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Exalate, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Exalate and need support?
Exalate outage? How can I monitor Exalate?
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