Is Exalate Down?

Exalate status is a minor outage

Are you having problems?

Users are not reporting problems in Exalate
Started 1 day ago

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Exalate problems reported by users

This chart provides user-reported problems for Exalate in the last 12 hours. It's a collection of user reports from different sources.

Latest Exalate Outages

We continuously monitor the official Exalate status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Exalate outages and possible affected you.

1 Outages in the last 7 days
2 Outages in the last 30 days
1 Days since last incident

Minor · started 1 day ago

Some Exalate nodes are down

Exalate service can be unavailable for some cloud-based environments. We identified errors related to memory usage and currently working on the resolution with the highest priority. In case you are experiencing issues accessing Exalate on your instance, feel free to contact Exalate Support.

Minor · started 30 days ago

Issues with installation of Exalate for Salesforce.

Reported problems with installation of Exalate for Salesforce bridge. The problem has been identified as an infrastructure issue on Salesforce side. The root cause has been located, we expect Salesforce to take action. We will inform when the solution is ready by updating the Status Page and via support tickets. Thank you for your patience and understanding.

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Maintenance Resolved · about 2 months ago · lasted 7 days

Salesforce can not be installed on several nodes

A number of Salesforce nodes are offline due to update error. The development team is working on a permanent fix. If you experience outage, please contact Exalate Support.

Minor Resolved · 2 months ago · lasted 7 days

Personal Access Token error on multiple environments

Customers are reporting problems with Access Token, such as 401 errors and update Token in general settings.

Major Resolved · 6 months ago · lasted 7 minutes

Table Grid Next Generation outage

SSL certificate expired for the main production endpoint

Maintenance Resolved · 7 months ago · lasted 3 months

Change_request updates can be missed in the latest version of Exalate for ServiceNow

change_request updates can be missed on entries which have been exalated manually (with the entity sync status) after July 11. A workaround and fix is being prepared.

Major Resolved · 7 months ago · lasted 3 minutes

Exalate interface not showing up in the Azure DevOps environment

WORKAROUND: If you experience problems accessing Exalate from Azure DevOps, please try to access the console using Exalate Node URL (you can find it in the Verification email)

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Frequently Asked Questions

Is Exalate down right now? What is Exalate current status?
Exalate seems to be having an outage. Check more details on the top of the page.
Was Exalate down today?
Exalate seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with Exalate, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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