Outage in Exalate

Salesforce can not be installed on several nodes

Resolved Maintenance

December 07, 2022 - Started over 1 year ago - Lasted 7 days
Official incident page

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Outage Details

A number of Salesforce nodes are offline due to update error. The development team is working on a permanent fix. If you experience outage, please contact Exalate Support.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/14/2022 10:38AM

The new version has been deployed on all customer nodes.

MONITORING over 1 year ago - at 12/08/2022 11:50AM

The fix is currently under testing.

IDENTIFIED over 1 year ago - at 12/07/2022 04:18PM

The issue has been identified, the fix is developed and is going through code review.

INVESTIGATING over 1 year ago - at 12/07/2022 10:51AM

A number of Salesforce nodes are offline due to update error.
The development team is working on a permanent fix.
If you experience outage, please contact Exalate Support.

Latest Exalate outages

Jcloud Nodes Mapper Maintenance Restart - about 2 hours ago

Some Customer Nodes Are Down - about 1 month ago

GitHub Installation issue - about 2 months ago

Github Sync Blocking Errors - about 2 months ago

Inaccessible Exalate Console - 2 months ago

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