How to check Actionstep status?

You can use IsDown service or go to Actionstep official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Actionstep is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Actionstep has issues.

Is Actionstep Down?

Actionstep Status is Up and Running

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Potential disruption to call logging and history

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Actionstep Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days: 0
Incidents in the last 30 days
Reports in the last 12 hours: 49
days since last incident

Resolved Minor AU System Access/Slowness

Some users are experiencing slowness or an issue with accessing their Actionstep Systems in our AU region. We are currently investigating this issue.

about 2 months ago

Resolved Minor Net Documents Blank Screen

Some users are experiencing an issue when accessing Net Documents from within a Matter. A blank screen is presenting and they are unable to access their instance.

4 months ago

Resolved Minor AWS US-EAST-1 System Slowness

There is currently impact to multiple AWS APIs in the US-EAST-1 Region which is causing the slowness that some users are currently experiencing. Please monitor the status at the below link for progress: https://status.aws.amazon.com/

5 months ago

Resolved Minor Launchpad Server Issue

We have identified an issue with our launchpad servers and are working on resolving the issue

7 months ago

Resolved Minor PDF Conversion Issue

We are currently experiencing an issue where some users are unable to convert documents to pdf. We are working on this.

7 months ago

Actionstep Components Status

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We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.

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You can easily get notifications in your email, Slack, or Discord.

Monitor scheduled maintenances

Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.

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Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.

Integrate with your existing workflows

Easily integrate the notifications in your processes with Zapier or Webhooks.

Get a Weekly Digest

Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.

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Filter the notifications by components of a service. You can choose to receive notifications when it's affecting only a specific component

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Frequently Asked Questions

Is Actionstep down today?: Actionstep seems to be up and running. We've updated the status 2 minutes ago.
I'm having issues with Actionstep, but the status is OK. What's going on?: There are a few things you can try:

Check the official status page for more information.

Check the Twitter account for more information.
How can I be notified when Actionstep is having issues?: You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Actionstep has issues.
Why use IsDown?: We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?: You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?: You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?: We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?: Contact us, and we'll add it ASAP.

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