Outage in ActiveCampaign

Issue with login from www.activecampaign.com

Resolved Minor
November 28, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Engineers have identified an issue with login from www.activecampaign.com. Customers are still able to access their account from [customer].activehosted.com or account alias. The billing site and pricing page are impacted.
Components affected
ActiveCampaign .com Availability ActiveCampaign Platform Availability
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/28/2022 07:18AM

Engineers have restored the platform and please clear your cache if you'r still experiencing issues.

IDENTIFIED over 1 year ago - at 11/28/2022 06:39AM

Engineers have identified the cause and are working on a fix.

INVESTIGATING over 1 year ago - at 11/28/2022 06:00AM

Engineers have identified an issue with login from www.activecampaign.com. Customers are still able to access their account from [customer].activehosted.com or account alias. The billing site and pricing page are impacted.

Latest ActiveCampaign outages

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Engineers have identified an issue with apparent changes to gmail spam filtering. Some emails are being delivered into spam folders with a warning message. Engineers are actively investigating the matter to resolve it promptly. - about 23 hours ago
The ActiveCampaign API is degraded. Customer API calls and integrations will see increased 503 responses. Engineers are investigating. - 5 days ago
The Active Campaign Australian data center is currently experiencing an outage. Engineers are working to resolve this issue - 6 days ago
Users in APAC and EU data centers are currently unable to perform batch operations like import/export, bulk edit, tag deletion. Engineers are working to restore this functionality. - 9 days ago

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