Outage in ActiveCampaign

Email designer experiencing elevated load times

Resolved Minor

February 23, 2023 - Started about 1 year ago - Lasted 33 minutes
Official incident page

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Outage Details

Engineers are investigating an issue causing the Email designer to load and respond slowly.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/23/2023 04:43PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 02/23/2023 04:16PM

Engineers have identified a plausible cause and working on a fix.

INVESTIGATING about 1 year ago - at 02/23/2023 04:10PM

Engineers are investigating an issue causing the Email designer to load and respond slowly.

Latest ActiveCampaign outages

Customer may be unable to load the email editor - 3 days ago

Engineers have identified an issue with apparent changes to gmail spam filtering. Some emails are being delivered into spam folders with a warning message. Engineers are actively investigating the matter to resolve it promptly. - 4 days ago

The ActiveCampaign API is degraded. Customer API calls and integrations will see increased 503 responses. Engineers are investigating. - 7 days ago

The Active Campaign Australian data center is currently experiencing an outage. Engineers are working to resolve this issue - 8 days ago

Users in APAC and EU data centers are currently unable to perform batch operations like import/export, bulk edit, tag deletion. Engineers are working to restore this functionality. - 11 days ago

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