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ActiveProspect Outages
Resolved Minor Trustedform Delay Viewing Certificates
We are currently investigating an increased delay in viewing TrustedForm Certificates. No data has been lost and no action is needed from our customers at this time. We will continue to provide updates as we fix this slowdown. Thank you for your patience.
Resolved Minor LeadConduit Internally Redirected Specific Requests
We have identified and resolved an issue where requests made to `next.leadconduit.com` were internally redirected to `app.leadconduit.com` with an HTTP 301 before being sent to the application, which may have caused some issues for specific customers. The timeframe for this was 9:30am CST - 11:15am CST. We are continuing to monitor carefully.
Resolved Minor Lead Exports Experiencing Degraded Performance
We are investigating an issue wherein Lead Exports are taking an extended period of time to complete. Exports are being serviced, albeit with a greater delay than normal. We will share updates as we discover them.
Resolved Minor Infrastructure Issues With Cloud Provider
We are currently investigating issues with our infrastructure cloud provider. Customers may have experienced an increase in error rates between 2:42pm and 2:59pm CST. We will update as soon as we have more information.
Resolved Minor Lead Name Display Issues
We have investigated and identified an issue with the display of Lead Names on the Event Index Report. We are in the process of testing our fixes and will release to production shortly. This issue is only cosmetic and has no affect on capturing your data.
ActiveProspect Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
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Step 1 Create an account
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Step 2 Select your services
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Step 3 Set up notifications
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Frequently Asked Questions
- Is ActiveProspect down today?
- ActiveProspect seems to be up and running. We've updated the status 8 minutes ago.
- I'm having issues with ActiveProspect, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when ActiveProspect is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when ActiveProspect has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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