Is ActiveProspect down?

ActiveProspect current official status is Up and running

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ActiveProspect Latest Stats, Incidents, and Reports

1
Incidents in the last 7 days
2
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor Data Capture for Android Users of TrustedForm

We have detected an issue where the TrustedForm script is not always capturing data for Android users. We are currently investigating and will update when we find out more information or in 30 minutes.

Resolved Minor Increased Error Rate when for TrustedForm for Facebook Claims

We are currently investigating an increase in errors with TrustedForm for Facebook claiming. This does not impact claiming for non-TrustedFrom for Facebook certificates. We will update as we work to resolve the issue.

Resolved Minor LeadConduit Issues From AWS Outage

AWS services for "us-east-1" are currently experiencing an outage. LeadConduit uses this region for many of its services and is therefore affected. We are seeing an increase in error rates. We are monitoring this outage closely and will provide regular updates. AWS Status can be tracked here: https://status.aws.amazon.com/

about 2 months ago Official incident report

Resolved Minor TrustedForm script slowdown on certain sites

At around 5:20 Eastern Time we introduced an improvement to the TrustedForm script that programmatically detects form submit events so that we can more confidently track consumer consent. This change allows us to remain dedicated to consumer privacy while also allowing us to automatically extended the claim period for certificates, allowing for claims to be done even on aged leads. This change ultimately increases the value of every lead, since they can be used in a greater variety of workflows - for example, warm call transfers that require more time and effort before they're sold to an end buyer. In a very small percentage of websites utilizing the script, this change has caused a slowdown on pages with complex forms utilizing a number of JavaScript interactions. We have rolled the change back at around 6:40 ET after getting feedback from affected customers. We are reaching out to these publishers in order to find a fix that allows them to leverage this great new capability without affecting website performance. If you have been affected by this change, please contact [email protected] so we can work together to find a permanent solution.

Resolved Minor TrustedForm Claims Degraded

We are currently investigating an increase in errors with TrustedForm claiming. We will update as we work to resolve the issue.

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FAQ

Is ActiveProspect down?
ActiveProspect seems to be up and running. We're updating the status regularly.
I'm having issues with ActiveProspect, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when ActiveProspect is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when ActiveProspect has issues.
Why IsDown?
We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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