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Resolved Increased error rates on some backend services
We investigating increased error rates on some backend services.
Resolved Screenshot alarm data processing delays
Our engineering team has identified an issue related to screenshot data processing. A root cause has been identified and they are working to fix the problem.
Resolved ActivTrak Application Signup and Login Failures
We are investigating reports of failures to log in to the ActivTrak application.
Resolved Data ingestion delays
Our engineering team is investigating increased error rates from our data ingestion pipeline.
Resolved Login Issues with the ActivTrak Web Application
Some users may be experiencing issues logging in to the web application. Our engineers are engaged and working to identify a resolution. In the meantime, agent activity data is still being collected and there is no lost data. We apologize for the inconvenience.
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