3 incidents in the last 7 days
7 incidents in the last 30 days
Last check: 3 minutes ago
Last known issue: 1 day ago
Resolved Reports of delayed or inconsistent data for some accounts
We are currently investigating reports of delayed or inconsistent data for some accounts. Our engineering team is investigating root cause.
Resolved Intermittent Login Failures
We are investigating reports of some accounts intermittently not able to log into the ActivTrak web application.
Resolved Delivery of weekly digest emails delayed
We are currently investigating an issue that will delay delivery of weekly digest reports.
Resolved Increased error rate on databases
We have identified an issue with our backend databases that may cause intermittent issues with logins and reporting. We are looking into a resolution.
Resolved Increased rate of database errors
We are currently investigating increased rates of database errors that may impact user access to the ActivTrak web application and the loading of reports.
Resolved Increased error rate associated with user login
We are tracking increased errors rates on our backend associated with user login. Our engineering team is investigating the issue and will update once we have identified root cause.
Resolved Increased rate of database errors
We are currently investigating increased rates of database errors which may impact user access to the UI and reports.
Resolved Screen View Issues
We are investigating issues reported with screen views. Some customers may see screen views interrupted while we determine root cause.
Resolved Weekly digest issues
We have identified and resolved an issue related to the weekly digest reports. Due to a back-end server issue some customers may have received a delayed weekly digest or duplicates of the same digest. Root cause of the issue has been identified and customers should expect the next weekly digest report to send at the normal time.
Resolved Issues with login and page load
We are currently investigating reports of login issues and failures associated with loading the app.
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