This chart provides user-reported problems for Ada in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Ada status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ada outages.
Major Resolved · 5 days ago · lasted about 1 hour
Investigation issues with Social Channels integrations
Some customers are experiencing issues with their Facebook Messenger integrations. This may be affecting chatters who are interacting with your bot through Facebook Messenger. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Major Resolved · 14 days ago · lasted about 4 hours
Investigating issues with our Salesforce integration in Canadian cluster
Some customers are experiencing issues with our Salesforce integration. This may be affecting chatters attempting to connect to Salesforce. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
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Minor Resolved · about 2 months ago · lasted about 1 hour
Investigation issues with Oracle integrations
Some customers are experiencing issues their Oracle integration. This may be affecting chatters who are interacting with your bot who are trying to build chat with Oracle agents. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Major Resolved · 2 months ago · lasted about 1 hour
Investigating issues with Ada Chat services
Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Minor Resolved · 3 months ago · lasted about 2 hours
Multilingual Options Not Appearing In the Dashboard
We are currently investigating an issue where multilingual options are not appearing within the dashboard.
Minor Resolved · 4 months ago · lasted about 8 hours
Investigating issues with Ada Dashboard
Some customers are experiencing issues with the Ada Dashboard. This is affecting Ada Dashboard users only. Chatters interacting with your bot are unaffected. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Major Resolved · 4 months ago · lasted about 1 hour
Investigating issues with Ada Chat services
Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
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