Is Ada Down?
Ada status is operational
Stats for Ada official incidents in the last 30 days
Number of Incidents
3 outages
Since last incident
15 days
Users reports for Ada in the last 12 hours
Effortlessly monitor Ada and all your critical third-party dependencies
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Ada.
Monitor and keep track of Ada's current and past outages
Major · 15 days ago · lasted about 6 hours
Investigating issues with Ada Chat services
Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots. The issue has been identified as the result of a third party websocket failure and our technical team is actively working with their representatives to resolve this and monitor their implemented solution.
Major · 15 days ago · lasted about 1 hour
Investigating issues with Ada Chat services
Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots. This is not currently affecting EU cluster clients. The issue is the result of a third party websocket failure and our technical team is actively working with their representatives to resolve this and monitor their implemented solution. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Major · 15 days ago · lasted 27 minutes
Investigating issues with Ada Chat services
Some customers are experiencing issues with our chat services running slow/failing to load. This is affecting some chatters interacting with Ada bots. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Minor · about 2 months ago · lasted about 5 hours
We are currently having some issues with the Salesforce handoff and we are working on it.
Minor · about 2 months ago · lasted 39 minutes
Investigating issues with Ada Dashboard - Unable to Modify/Create Action App Blocks
Some customers are experiencing issues with the Ada Dashboard. This is affecting Ada Dashboard users only. Chatters interacting with your bot are unaffected. The current symptoms appear to be Dashboard users unable to modify/create/save Action App blocks which are displaying an orange banner message reading "Please select a variable or text for the required Input field." The current operation of existing blocks is not affected. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Major · about 2 months ago · lasted about 3 hours
End users are not receiving Salesforce agent messages for bots in the Maple cluster.
We are currently investigating this issue.
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Frequently Asked Questions
- Is Ada down right now? What is Ada current status?
- Ada seems to be up and running. We've updated the status 29 minutes ago.
- Was Ada down today?
- Ada is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Ada, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Ada and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor Ada outages?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Ada and get alerts in real-time when Ada has outages.
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- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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