Need to monitor Adaptavist outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Adaptavist, and never miss an outage again.
Start Free Trial
We continue to monitor the situation affecting some of our Jira Cloud users. The app requires a regularly rotated authentication token from Atlassian to interact with your Jira instance. Recent Atlassian outages (https://status.atlassian.com) have interfered with this process and are the source of these errors.
Here's a workaround that resolves the issue in most cases: Re-authenticate with the Jira connection. If your Jira Cloud instance is online, this restores the affected workflows and allows the app to continue to perform as expected. There's no harm in re-authenticating with Jira to ensure your workflows are executing properly. Atlassian has already restored connectivity for some affected users, though it could be days until the restorations are complete. We will continue to monitor Atlassian's progress and make updates to this status space as they are available. Thank you for your patience.
We have continued to monitor the situation and have carried out a thorough investigation into the impact to our Jira Cloud users. Due to recent Atlassian outages (https://status.atlassian.com), errors that request authentication tokens from Atlassian are appearing in our app. Temporarily, re-authenticating with the connection is a workaround fix for the issue. We are constantly monitoring and researching this issue with Atlassian, and we hope to have a permanent solution ASAP. Thank you for your patience
WORKFLOW STEPS FOR JIRA USERS: We have become aware of an issue that is affecting some of our Jira Cloud users. Errors related to obtaining authentication tokens from Atlassian are appearing, which may or may not be related to recent Atlassian outages. Currently, re-authenticating with the connection seems to address the issue. We are investigating and hope to have more info soon. Updates will be posted here on Statuspage as they are available. Thank you for your patience!
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3153 services available
Integrations with
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime