Outage in Adjust

Scheduled Maintenance on Dashboard & KPI service

Resolved Minor

August 30, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

The Adjust dashboard and KPI service are currently experiencing a degradation in certain functions due to the scheduled maintenance - KPIs on newly created trackers during the maintenance period (KPIs for trackers created before is unaffected) may not be displayed in time on Dashboard, Scheduled reports, Direct KPI service request reports pulled within the maintenance hours. Dashboard may also be unavailable to log in temporarily for a few moments. Trackers direction, attributions, raw data export including both callbacks & CSV export (for both old and newly created trackers during maintenance) will be unaffected and will work as normal. We strongly recommend you to refer to your BI system based on our raw data export during the maintenance. We apologize for any inconvenience.

Components affected

Adjust Dashboard Adjust KPI Service

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 08/30/2022 08:41AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/30/2022 08:41AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/30/2022 07:20AM

The Adjust dashboard and KPI service are currently experiencing a degradation in certain functions due to the scheduled maintenance - KPIs on newly created trackers during the maintenance period (KPIs for trackers created before is unaffected) may not be displayed in time on Dashboard, Scheduled reports, Direct KPI service request reports pulled within the maintenance hours. Dashboard may also be unavailable to log in temporarily for a few moments.

Trackers direction, attributions, raw data export including both callbacks & CSV export (for both old and newly created trackers during maintenance) will be unaffected and will work as normal.

We strongly recommend you to refer to your BI system based on our raw data export during the maintenance. We apologize for any inconvenience.

Latest Adjust outages

Degrading performance in partial Engagement, SDK & S2S services - 18 days ago

Experiencing slow response time in the KPI service - 3 months ago

KPI service connection timeouts - 3 months ago

Degrading performance for partial s2s request - 5 months ago

Branded Link (go.link) Failing to Redirect - 6 months ago

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