Check the stats and details of the latest AEserver outages and issues
Minor Resolved · 11 months ago · lasted 2 months
Some Mailbox Servers seems to malfunction after an update. We are actively investigating the issue with our vendor.
Maintenance Resolved · 11 months ago · lasted 3 months
We have received an update from our Data Center about an emergency maintenance with a 4 hour window. During this process, the server needs to be powered off so all services will be offline. This maintenance will only affect the following services: Dedicated Server ID - host21.server.ae Dedicated Server ID - host23.server.ae WHEN CAN YOU EXPECT IT? Date: January 13, 2022 Time: 12 PM - 4PM Please be assured that we will do our best to keep the downtime as minimal as possible
Minor Resolved · about 1 year ago · lasted 4 months
We have an ongoing emergency maintenance on our data center for service improvement. We will keep you updated on the progress of this maintenance.
Minor Resolved · about 1 year ago · lasted 4 months
Update: All services are back online now We are going to have a planned maintenance window on our networking hardware at the Dubai data center which will cause instances of higher latency and connectivity. The network might appear offline for some time and this process will cycle until we complete the maintenance. We appreciate your patience during this updates window. Start Time: 11pm GST (Dubai Time) - 26/11/2021 Approx end time: 2PM GST (Dubai Time) - 27/11/2021
Minor Resolved · over 1 year ago · lasted about 1 year
SMS Notifications and Two Factor Authentication (2FA)
We are aware of an issue related to our SMS messaging system update which prevents some SMS notifications being sent out to new clients, domain renewals, transfers and 2FA login tokens via SMS. If you can't log in due to 2FA, please email us to [email protected] from your registered email address.
Minor Resolved · almost 2 years ago · lasted about 1 year
Upstream Network Issues on Dubai30 server
We are currently investigating this issue.
Minor Resolved · about 2 years ago · lasted over 1 year
Hardware Replacement - Host19
During a routine inspection we have noticed that one of our server, Host19, requires a hardware replacement asap. Due to its importance, we have decided to implement the changes right away and until this moment we're working on it.
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