Outage in AEserver

SMS Notifications and Two Factor Authentication (2FA)

Resolved Minor
March 15, 2021 - Started about 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

We are aware of an issue related to our SMS messaging system update which prevents some SMS notifications being sent out to new clients, domain renewals, transfers and 2FA login tokens via SMS. If you can't log in due to 2FA, please email us to support@aeserver.com from your registered email address.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 03/16/2021 09:16PM

This incident has been resolved.

IDENTIFIED about 3 years ago - at 03/15/2021 08:43PM

We are aware of an issue related to our SMS messaging system update which prevents some SMS notifications being sent out to new clients, domain renewals, transfers and 2FA login tokens via SMS. If you can't log in due to 2FA, please email us to support@aeserver.com from your registered email address.

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