Number of Incidents
3 outages
Since last incident
14 days
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Minor · 14 days ago · lasted about 1 hour
Inbound calls failures in Spain and UK
We are investigating a connectivity issue causing inbound calls failures in Spain.
Major · 19 days ago · lasted about 1 hour
Call Button Grayed Out, Unable to Place Calls
We are investigating an issue where the call button is grayed out, and users cannot place outbound calls from the Aircall app. This issue relates to an outage with one of Aircall's service providers. We will provide another update in 1 hour or as soon as more information becomes available.
Major · 20 days ago · lasted about 7 hours
Call Button Grayed Out, Unable to Place Calls
We are investigating an issue where the call button is grayed out, and users cannot place outbound calls from the Aircall app. This issue relates to an outage with one of Aircall's service providers.
Minor · about 1 month ago · lasted about 2 hours
Connectivity Issue - Some users are stuck in calls
We have identified a connection issue that has left some users stuck on calls.
Minor · 3 months ago · lasted about 2 hours
Connectivity Issue - Some users stuck in calls
We are currently investigating a connectivity issue that may results, for a small subset of calls, in users being stuck in calls.
Minor · 3 months ago · lasted about 21 hours
Concurrent Rings for Inbound Calls
We are currently investigating an issue where inbound calls are producing two concurrent rings. We expect to provide another update in 1 hour or as soon as more information becomes available.
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