Outage in Aircall

Admin dashboard: analytics, data not being updated

Resolved Minor
January 02, 2023 - Started 9 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently facing an issue with our data update which may impact the analytics part on the admin dashboard. The issue started today, Monday January 2nd at 1PM UTC. We are currently investigating the issue.
Components affected
Aircall Admin Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/02/2023 07:34PM

This incident has been resolved.

MONITORING 9 months ago - at 01/02/2023 06:31PM

A fix has been implemented, we are monitoring the results.

INVESTIGATING 9 months ago - at 01/02/2023 04:10PM

We are currently facing an issue with our data update which may impact the analytics part on the admin dashboard.
The issue started today, Monday January 2nd at 1PM UTC.
We are currently investigating the issue.

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