Outage in Airship

Email, SMS, and Open Channels sending delays

Resolved Minor

June 10, 2022 - Started almost 2 years ago - Lasted 8 minutes
Official incident page

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Outage Details

Since 03:02 GMT, we are currently investigating an issue that is resulting in delays when sending email, SMS and Open channels messages. This situation may affect some of our customers. Our engineering team is working to identify and resolve this point. We will update our status page as soon as we have more information. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Components affected

Airship Open Channels Messaging Airship SMS Messaging Airship Email Messaging

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/10/2022 02:04PM

Our engineering team has found the source of the issue and fixed it. We are currently monitoring the system.

INVESTIGATING almost 2 years ago - at 06/10/2022 01:58PM

Since 03:02 GMT, we are currently investigating an issue that is resulting in delays when sending email, SMS and Open channels messages. This situation may affect some of our customers.

Our engineering team is working to identify and resolve this point. We will update our status page as soon as we have more information.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Latest Airship outages

iOS 17+ resulting in duplicate notifications - 4 months ago

Email Messages delivery availability - 5 months ago

Investigating an issue with the SMS Messaging component - 5 months ago

Investigating an issue that is impacting multiple components - 8 months ago

Investigating an issue with the Mobile Messaging component - 8 months ago

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