Is Akamai Identity Cloud Down?

Akamai Identity Cloud Status is Operational

Latest Akamai Identity Cloud Outages

Check the stats and details of the latest Akamai Identity Cloud outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
346 Days since last incident

Minor Resolved · 12 months ago · lasted 3 months

API timeouts and error rate

Due to power loss within a single Amazon datacentre we're experiencing elevated error rate and higher response times for some services. We're working on to reduce impact as much as possible.

Minor Resolved · about 1 year ago · lasted 5 months

Customer Insights login issues

Engineering is investigating login issues with Customer Insights. You may not be able to view your analytics dashboard within Customer Insights at this time. We apologize for the inconvenience and will continue to work with our third party provider to correct the problem as soon as possible. Only Customer Insights dashboard login is impacted. All core registration, authentication, and SSO services are functioning normally.

Minor Resolved · over 1 year ago · lasted 9 months

Hosted Login increased error rate

Starting from 7:40 to 8:20 UTC we've experienced higher error rate for Hosted Login service in Europe. We were alerted and took preventive measures which allowed to recover service. As of now service is operating normally. We've identified root cause to be network connectivity problem and are working with our partners to get more details.

Minor Resolved · almost 2 years ago · lasted about 1 year

Customer Insights unavailable

We identified that Customer Insights service is unavailable. We’re working on fix with top priority.

Do you need a way to stay on top of outages
in Akamai Identity Cloud and other cloud services?

Try IsDown! Get started free

14 day free trial · No credit card required
Monitoring +2000 services

Minor Resolved · almost 2 years ago · lasted about 1 year

Possible intermittent API call timeouts or latency

Due to intermittent problems with some percentage of Akamai Edge servers it's possible that some API calls may timeout or experience higher latency. We're working on remediation, for more details please see https://community.akamai.com/customers/s/feed/0D54R00007Y5x2TSAR

Minor Resolved · about 2 years ago · lasted over 1 year

Possible Event Delivery and SMS Service Degradation Issues

Our cloud service provider is currently experiencing issues which may affect Akamai Identity Cloud SMS, Event Delivery, Customer Insights and Console Audit Logs services. Delays or retries may be required to ensure successful SMS delivery. Delayed events will be delivered after vendor services are fully restored. Identity Cloud core services are operating normally, however.

Minor Resolved · about 2 years ago · lasted over 1 year

Latin America connection issues for Identity Cloud

Operations has been alerted to Identity Cloud issues in Latin America. At this point, it appears as though the whole region was having connectivity issues and is just now coming back online.

Never miss an Akamai Identity Cloud outage again Monitor all your cloud services in one place

Get started free

14 day free trial · No credit card required
Monitoring +2000 services

Monitor outages in Akamai Identity Cloud and all your cloud services with ease

Have you ever missed an important outage from a third-party service? We've built IsDown, so you never miss another outage again. It's the easiest way to monitor all your SaaS and cloud providers and get alerted when an outage impacts your business.

Start free trial

No credit card required · Cancel anytime · 2021 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

5 minute setup,
instant value for your team

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.

  2. Step 2 Select your cloud services

    There are 2021 services to choose from and you can start monitoring, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

  4. Step 4 Done!

    You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!

Frequently Asked Questions

Is Akamai Identity Cloud down today?
Akamai Identity Cloud seems to be up and running. We've updated the status 2 minutes ago. There have been 0 incidents in the last 24 hours.
I'm having issues with Akamai Identity Cloud, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Akamai Identity Cloud outage? How can I monitor Akamai Identity Cloud?
Why use IsDown instead of Akamai Identity Cloud status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Latest Articles

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2000 services available