Outage in Akamai Identity Cloud

Customer Insights unavailable

Resolved Minor

February 04, 2021 - Started about 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

We identified that Customer Insights service is unavailable. We’re working on fix with top priority.

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 02/04/2021 12:40PM

Customer Insights is back online.

INVESTIGATING about 3 years ago - at 02/04/2021 11:49AM

We identified that Customer Insights service is unavailable. We’re working on fix with top priority.

Latest Akamai Identity Cloud outages

API timeouts and error rate - over 2 years ago

Customer Insights login issues - over 2 years ago

Hosted Login increased error rate - almost 3 years ago

Possible intermittent API call timeouts or latency - over 3 years ago

Possible Event Delivery and SMS Service Degradation Issues - over 3 years ago

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