Web Security Analytics Delays

We can confirm that the issue is now resolved as of 23:50 UTC on 11 January, 2023 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009T8edXSAR?language=en_US.

We will provide another update as we make progress.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009T8edXSAR?language=en_US.

We will provide another update as we make progress.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009T8edXSAR?language=en_US.

We will provide another update in the next 120 minutes.

We are investigating an emerging issue with Web Security Analytics (WSA) related to delays in dashboards loading. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.