This chart provides user-reported problems for Akeneo in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Akeneo status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Akeneo outages and possible affected you.
Minor Resolved · 1 day ago · lasted 42 minutes
Deployment issue on 3 European instances
We're currently investigating.
Minor Resolved · started about 1 month ago
Helpdesk Service not available
Due to an issue with Atlassian, our Helpdesk Service is currently unavailable. While we are working with Atlassian to resolve this issue, please directly contact your Customer Success Manager in case of an emergency request. Thank you for your understanding.
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Minor Resolved · started about 1 month ago
We are currently experiencing intermittent issues. Some users may experience slow loading times or difficulty accessing certain pages, API or Search Grid. Our team is aware of the issue and is working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience while we resolve the issue. Impacted region: - Australia - Asia - Europe
Minor Resolved · started about 2 months ago
There is currently an issue with the instance creation process. Our team is aware of the problem and is working on a solution. We apologize for the inconvenience and thank you for your patience.
Minor Resolved · started about 2 months ago
SSH access issue on Flexibility Instances
An issue is ongoing by one of our providers. The ssh access to your flexibility instance is actually unviable. The PIM & SFTP are fully available https://status.cloud.google.com/incidents/UHoBgMgvvQKa18JQjdbs#RP1d9aZLNFZEJmTBk8e1
Minor Resolved · started 2 months ago
We are seeing an issue while indexing products when a product reaches 100% completeness
We have identified the root cause of the issue and are actively implementing a fix. Stay tuned.
Minor Resolved · started 3 months ago
[Shared Catalog] Filtering issue on product selection (Serenity only)
We are currently investigating this issue. We will keep you posted as soon as we have additional details.
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