This chart provides user-reported problems for AlsoEnergy in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official AlsoEnergy status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last AlsoEnergy outages.
Minor Resolved · about 17 hours ago · lasted about 9 hours
Delays from Locus energy to Powertrack backhaul
Locus customers viewing their data in the PTWeb portal may have delays, we are currently investigating the issue and will update as soon as we have a root cause.
Major Resolved · 6 days ago · lasted about 16 hours
We are currently investigating an issue with ingest delays for CatM meters, we will update this messaging as soon as we have an update.
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Minor Resolved · 12 days ago · lasted 6 days
A backend service was having a programmatic API issue, the service subsequently failed to post the monthly data to fulfill API requests. We have restored the service. We are working on the observability of these types of issues in order to quickly respond to these types of alerts.
Minor Resolved · 14 days ago · lasted about 6 hours
Modem Heartbeats non-VPN-cloud issue - sites are still up and sending data
Modem Heartbeats non-VPN-cloud are not reporting for a small set of sites. The sites are up and operating normally, however the heartbeat is not, we should have this repaired shortly.
Major Resolved · 22 days ago · lasted 1 day
Data ingest delays
We are currently investigating an ingest delay on the PTWeb, Draker and Deck platforms we will update as soon as we have more information.
Minor Resolved · about 1 month ago · lasted 17 days
PowerDisplay and some Minisites not refreshing after 30 minutes
The previous released fix has been rolled back in production. A new fix is under development. This status message will be updated as we receive additional information.
Minor Resolved · about 1 month ago · lasted about 24 hours
Delays in ingest services
We are currently experiencing delays on specific devices and 3rd party devices for up to an hour. We will update this is any addition information is received.
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