Outage in AlsoEnergy

We are experiencing communication issues with a number of Enphase devices on Locus platform

Resolved Major
October 13, 2022 - Started over 1 year ago - Lasted 2 months
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
AlsoEnergy Data Acquisition
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/15/2022 10:12PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/06/2022 08:46PM

Active devices are now backfilling. We will be monitoring this process closely.

IDENTIFIED over 1 year ago - at 11/17/2022 09:26PM

Issues persisted and additional modifications are underway.

MONITORING over 1 year ago - at 10/29/2022 01:45AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 10/18/2022 02:29PM

Enphase placed a restriction on their API limiting our ability to pull historic data. We are working now to incorporate the restrictions into our ingest process.

INVESTIGATING over 1 year ago - at 10/13/2022 07:54PM

We are currently investigating this issue.

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