Outage in AlsoEnergy
Delays in ingest services
MinorOfficial incident page
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Outage Details
Components affected
AlsoEnergy Campbell Scientific Data Ingest AlsoEnergy PM2K Data Processing AlsoEnergy Cell Modem Data Processing AlsoEnergy PL1K Data ProcessingLatest Updates ( sorted recent to last )
The issue has been identified and a fix implemented. The site data latency is nominal and we are monitoring for recurrence.
Additional data is being collected to correctly bound the problem to preclude recurrence. Additional diligence is being applied in this regard. At this time in the evening, all systems are nominal without latency for all customers.
We are investigating a delay in ingests affecting a small set of customers. We will update this once we have identified the issue.
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