Is Altapay Down?

Altapay status is operational

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Latest Altapay Outages

We continuously monitor the official Altapay status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Altapay outages.

0 Outages in the last 7 days
3 Outages in the last 30 days
11 Days since last incident

Minor Resolved · 11 days ago · lasted about 2 hours

In-Store transactions via Nets is declined

Nets is currently investigating an issue processing in-store transactions. Currently we can see that in-store transactions routed via Nets is rejected.

Major Resolved · 12 days ago · lasted about 1 hour

Connectivity issue

We are currently investigating a connectivity issue where payments are rejected

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Minor Resolved · started 27 days ago

MobilePay processing

We are currently experiencing issues with MobilePay transactions. We are currently working on a solution.

Minor Resolved · started about 2 months ago

iDeal processing degraded performance

We have identified an issue with iDeal payments and a solution is currently being worked on. ETA is as of yet unknown.

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Minor Resolved · started 3 months ago

MobilePay

We are currently investigating a possible issue with MobilePay transactions where MobilePay is not accepting the transactions. We have reached out to MobilePay for additional information

Minor Resolved · started 4 months ago

Logging Database emergency maintenance

We are currently performing an emergency maintenance on our logging database. Processing is working but feedback and status updates in the merchant interface will be delayed.

Minor Resolved · started 6 months ago

Gateway Processing Issue

We experienced a interruption in our processing service in the timeframe 14:17 - 14:20 Impact: some transactions were not processed in the timeframe Cause: Some running services in the core infrastructure was not responding. Manual interaction to restart the services were initiated. We apologise for the inconvenience.

Altapay Components Status

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Frequently Asked Questions

Is Altapay down right now? What is Altapay current status?
Altapay seems to be up and running. We've updated the status 6 minutes ago.
Was Altapay down today?
Altapay is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Altapay, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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