Amplify Status

Resolved mCLASS Online Assessment errors

We are currently monitoring an issue where users of the Decoding Online assessment are receiving an error message when trying to play audio. Our team is aware of the issue and is working to resolve it at this time. We apologize for the disruption this may be causing.

Resolved Slow performance with K-5 ELA, 6-8 ELA, Science and Math

We are currently investigating an issue where users of K-5 ELA, 6-8 ELA, Science and Math products are experiencing delayed load times. Our team is aware of the issue and is working to resolve it at this time. We apologize for the disruption this may be causing.

Resolved mCLASS Assessment & Intervention reporting

We have identified the source of an issue wherein mCLASS Assessment and Intervention users are not seeing yesterday’s assessment results in their Admin Reports. We will be able to refresh the data overnight, but in the meantime, Classroom Reports and Assessment Dashboards can be used to view yesterday’s new data.

Resolved Pro-active maintenance procedures are in-progress

We are currently undergoing maintenance procedures for several Amplify programs. During this time, some users may experience intermittent error messages.

Resolved Slow performance in the Amplify platform

We are currently investigating an issue that is causing increased load times in the Amplify platform. Our team is aware and is working to resolve it at this time. We apologize for any disruption this may be causing. You can view and subscribe to additional status updates here.

Resolved Administrator reports are unavailable

We are currently investigating an issue affecting Administrator Reports for Amplify ELA, Science, and Reading. Our team is aware of the issue and is working to resolve it at this time. We apologize for the disruption this may be causing. You can view and subscribe to additional status updates here.

Resolved Issue with Classwork score calculations

We are currently investigating an issue in which scores are not being calculated in Classwork for student submissions in ELA and Science. Our team is aware of the issue and is working to resolve it at this time. We apologize for the disruption this may be causing and expect scores to appear properly in Classwork once the issue is resolved. You can view and subscribe to additional status updates here.

Resolved Issues with one of our service providers may be affecting our applications.

One of our service providers is having issues that affect your ability to start class and track student activity in the Amplify platform. Our team is monitoring the issue as we wait for systems to recover. We apologize for the disruption this may be causing and will keep you posted on our progress.

Resolved Some teachers and students are reporting intermittent errors in several Amplify applications.

We are currently investigating an issue where some teachers and students are experiencing intermittent errors in the Amplify platform. Our team is aware of the issue and is working to resolve it at this time. We apologize for the disruption this may be causing and will update the status page with our progress.

Resolved mClass errors are being reported by several customers.

We are currently experiencing an issue where mCLASS users are unable to access the program or receiving an error. We are aware and working to repair this issue.