Outage in Amplitude

Data Processing Delays

Resolved Minor
December 01, 2022 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Our data processing systems are delayed. This incident started at 4:43pm UTC. Current status: a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data through '/batch' API. b) Customers ingesting data through /batch, S3, GCS, Snowflake ingestion will see delayed metrics for the last 60 minutes. c) All customers would see delayed data export from Amplitude to their cloud storage (S3, GCS) or Data Warehouses (Redshift, BigQuery, Snowflake). We are investigating the issue and will post an update in an hour or earlier if we identify the issue.
Components affected
Amplitude Data Processing
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/01/2022 09:24PM

This incident has been resolved.

MONITORING about 1 year ago - at 12/01/2022 09:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 12/01/2022 07:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 12/01/2022 06:38PM

Our data processing systems are delayed. This incident started at 4:43pm UTC.

Current status:
a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data through '/batch' API.
b) Customers ingesting data through /batch, S3, GCS, Snowflake ingestion will see delayed metrics for the last 60 minutes.
c) All customers would see delayed data export from Amplitude to their cloud storage (S3, GCS) or Data Warehouses (Redshift, BigQuery, Snowflake).

We are investigating the issue and will post an update in an hour or earlier if we identify the issue.

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