Outage in Appcues

Multiple service disruption

Resolved Major

December 15, 2021 - Started over 2 years ago - Lasted 3 months
Official incident page

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Outage Details

We are investigating issues with multiple services and will provide additional details as soon as possible.

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 12/15/2021 04:20PM

Services have returned to normal operation. We will continue to monitor the situation closely.

IDENTIFIED over 2 years ago - at 12/15/2021 04:13PM

A root cause has been identified for the issue. Services are starting to recover.

IDENTIFIED over 2 years ago - at 12/15/2021 03:57PM

We've identified the cause as an issue with internet connectivity at AWS and are monitoring the incident.

INVESTIGATING over 2 years ago - at 12/15/2021 03:44PM

We are investigating issues with multiple services and will provide additional details as soon as possible.

Latest Appcues outages

Content delivery slowdown - 5 months ago

Partial outage in Studio and Public API - 7 months ago

Degraded Appcues Appcues Studio and Content Delivery Performance - 7 months ago

Intermittent Loading Failures in Appcues Studio - about 1 year ago

Flow delivery interruption - over 1 year ago

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