Outage in AppOptics

APM Metrics and Traces are not being received.

Resolved Major

May 18, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

AppOptics Web AppOptics Traces AppOptics Metric Submission

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/18/2022 09:00PM

We are returning to normal sample rates and continue to monitor.

MONITORING almost 2 years ago - at 05/18/2022 07:53PM

The backlog is being processed and we are preparing to return to normal sample rates.

IDENTIFIED almost 2 years ago - at 05/18/2022 06:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 05/18/2022 06:31PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 05/18/2022 05:57PM

We are currently investigating this issue.

Latest AppOptics outages

Major outage from 18:03 to 18:40 UTC - 5 months ago

Traces and the metrics generated by them are delayed - 8 months ago

Increased Error rates - 9 months ago

Increased error rates and delayed alerts for composite metrics - 10 months ago

Some metric streams are delayed - about 1 year ago

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