Outage in AppOptics

Delays in processing metrics

Resolved Minor

September 26, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

AppOptics Traces AppOptics Alerts AppOptics Service-Side Aggregated Metrics AppOptics Metric Submission

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/26/2022 05:35PM

The backlog is still being processed. Traces are back to 100% sample rate.

IDENTIFIED over 1 year ago - at 09/26/2022 04:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 09/26/2022 03:53PM

We are continuing to investigate this issue. The sample rates for traces have been reduced.

INVESTIGATING over 1 year ago - at 09/26/2022 03:12PM

We are currently investigating this issue.

Latest AppOptics outages

Major outage from 18:03 to 18:40 UTC - 5 months ago

Traces and the metrics generated by them are delayed - 8 months ago

Increased Error rates - 9 months ago

Increased error rates and delayed alerts for composite metrics - 9 months ago

Some metric streams are delayed - about 1 year ago

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