Is AppRiver Down?

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Started 6 months ago

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AppRiver problems reported by users

This chart provides user-reported problems for AppRiver in the last 12 hours. It's a collection of user reports from different sources.

Latest AppRiver Outages

We continuously monitor the official AppRiver status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last AppRiver outages and possible affected you.

2 Outages in the last 7 days
4 Outages in the last 30 days
5 Days since last incident

Minor · started 6 months ago

Discontinuation of PST Export Service - 8/31/22


Discontinuation of PST Export Service - 8/31
Effective August 31, 2022, AppRiver will no longer provide services for on-demand PST exports. We do want to note that customers still have many options in performing this service either via our products or themselves. One option is to add our CloudAlly service to their account. Additionally, customers have the option to create the exports themselves. We have a number of KnowledgeBase articles on that topic including the following:

How do I export a PST File From Office 365 using eDiscovery?

Minor · started 6 months ago

Deprecation of Basic Authentication in Office 365

Microsoft has announced deprecation, or sunsetting, of legacy authentication protocols (Basic Authentication), beginning October 1, 2022. Basic authentication has been replaced with Modern Authentication, which supports Multi-Factor Authentication for enhanced security. IMPORTANT: What does this mean for your organization? It is very unlikely your organization will be affected by the change as this is a phased rollout that has been occurring over a few years. * Modern Authentication is already enabled by default for all Office 365 tenants. * All versions of Outlook and Office that are still supported today support the use of Modern Authentication. * All modern mobile devices, including iPhones and other iOS devices, as well as Android devices including Samsung and Motorola devices, support Modern Authentication in their native email client applications (including the Gmail app for all modern Android devices). * Outlook for iOS and Android supports Modern Authentication and ...

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Minor · started 7 months ago

Disabling Support for TLS 1.0 and 1.1 Hosted Exchange

What changes is occurring? On October 1st 2022, Hosted Exchange will be disabling TLS 1.0 and TLS 1.1 and moving all of our online services to TLS 1.2. How does this affect me? As of October 1, 2022, Hosted Exchange will no longer support TLS 1.0 and 1.1. By October 1, 2022, all client and browser combinations should use TLS version 1.2 (or a later version) to ensure connection without issues to our services. This may require updates to certain clients and browser combinations. If you do not update to TLS version 1.2 (or later) by October 1, 2022, you may experience issues when connecting to Hosted Exchange. If you experience an issue related to the use of an old TLS version after October 1, 2022, you will be required to update to TLS 1.2 as part of the resolution. What do I need to do to prepare for this change? We recommend you proactively address weak TLS usage by removing TLS 1.0/1.1 dependencies in your environments and disabling TLS 1.0/1.1 at the operating system level wher...

Minor · started 11 months ago

Microsoft Product Ordering Issues

Secure Cloud is experiencing intermittent issues ordering and migrating Microsoft products. This is due to several factors including: 1. Microsoft Partner Center API outages and instability due to high order volumes 2. Microsoft's rollout for the ordering changes (discontinuation of Legacy CSP ordering) Due to the issues, some of the behavior you may experience includes: 1. Inability to access the O365 licensing page 2. Longer than expected completion time for Microsoft orders 3. Issues with management of O365 licensed users This is our highest priority. We are actively working with Microsoft to mitigate and eliminate these issues as soon as possible.

Minor · started 11 months ago

Conflict in Ukraine

Below is the link to our statement about concerns with the conflict in Ukraine. https://blogs.opentext.com/opentext-corporate-statement-concerning-the-conflict-in-ukraine/

Minor · started about 1 year ago

Relay Server Security Changes

We are updating our security settings for our Relay Server which is normally used for scan-to-email systems. We are implementing an SPF check on incoming connections to ensure the sender of the email is validity listed in their SPF records. Any customer using relay will need to follow the guide below and update their SPF to include their sending IP in their SPF. This will be in the format of "v=spf1 include:edgepilot.com ip4:1.2.3.4 -all" as an example. The below article will go over this as well. If you have any questions please reach out to support via ticket to [email protected] SPF Update

Minor Resolved · 5 days ago · lasted about 6 hours

Microsoft 365 Admin Center: Users may be unable to access multiple Microsoft 365 services.

Users are currently having issues with following Microsoft services: -Microsoft Teams -Exchange Online -Outlook -SharePoint Online -OneDrive for Business -Microsoft Graph -PowerBi - Microsoft 365 Admin Center. Any user serviced by the affected infrastructure may be unable to access multiple Microsoft 365 services. Microsoft is currently working on getting the issue resolved and has provided no ETR.

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Frequently Asked Questions

Is AppRiver down right now? What is AppRiver current status?
AppRiver seems to be up and running. We've updated the status 2 minutes ago.
Was AppRiver down today?
AppRiver is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with AppRiver, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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