Outage in AppRiver

Apache Log4j Vulnerability

Resolved Minor
December 13, 2021 - Started over 2 years ago - Lasted 11 months
Official incident page

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Outage Details

As of 10:45 PM Central Time on Wednesday, December 15th, 2021, we have reviewed all of our production systems, corporate internal IT systems, and all relevant third-party software for the presence of Log4j vulnerabilities as described by the vendor, and we have completed all vendor-recommended remediations with respect to those systems and third-party software. We have also completed a review of our supported on-site (on-prem) products and found no Log4j vulnerabilities as described by the vendor in any of those products. We also continue to monitor our systems (which does not include customer-premise products) for the purpose of detecting certain exploits known to leverage the Log4j vulnerability.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 12/13/2021 06:40PM

As of 10:45 PM Central Time on Wednesday, December 15th, 2021, we have reviewed all of our production systems, corporate internal IT systems, and all relevant third-party software for the presence of Log4j vulnerabilities as described by the vendor, and we have completed all vendor-recommended remediations with respect to those systems and third-party software.

We have also completed a review of our supported on-site (on-prem) products and found no Log4j vulnerabilities as described by the vendor in any of those products.

We also continue to monitor our systems (which does not include customer-premise products) for the purpose of detecting certain exploits known to leverage the Log4j vulnerability.

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