Outage in Arcustech

US Central - v.2 Platform - Single Physical Server Issue

Resolved Minor

April 08, 2022 - Started about 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

Our technical team identified an issue with one physical server causing performance slowness and/or access problems for some client VPSs hosted on it. We are in the process of correcting the impact which may require a reboot of the physical server which will cause a few minutes of impact to all clients powered by this server as their VPSs power back up. We will update this ticket once the reboot/restart process has completed. As always if you have any questions or concerns please open a support ticket with our Support Team at help@arcustech.com

Components affected

Arcustech v.2 Platform - VPS Infrastructure - US Central

Latest Updates ( sorted recent to last )

IDENTIFIED about 2 years ago - at 04/08/2022 03:33PM

Our technical team identified an issue with one physical server causing performance slowness and/or access problems for some client VPSs hosted on it. We are in the process of correcting the impact which may require a reboot of the physical server which will cause a few minutes of impact to all clients powered by this server as their VPSs power back up. We will update this ticket once the reboot/restart process has completed.

As always if you have any questions or concerns please open a support ticket with our Support Team at help@arcustech.com

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