Is AskCody Down?

AskCody Status is Minor Outage

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Minor Incident Degraded performance
Started about 21 hours ago

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AskCody Latest Stats, Incidents, and Reports

1
Incidents in the last 7 days
1
Incidents in the last 30 days
Reports in the last 12 hours
1
days since last incident

Minor Incident Degraded performance

We are currently investigating issues with slow performance and timeouts across the platform.

about 21 hours ago

Resolved Minor Inconsistent load behavior in the iOS mobile app

We are currently investigating inconsistent load behavior in the iOS mobile app. We will update the Status Page as we progress.

4 months ago

Resolved Minor Visitor check-in and check-out domain issue

The links that we send by SMS or email for the remote guest check-in and check-out flow currently point to a domain for which our certificate has expired. This means that the guest is prompted with a message indicating that it might not be safe to visit the site. We are in the process of renewing the certificate.

5 months ago

Resolved Minor Problems using the new Microsoft Edge browser for kiosk printing on check-in kiosks

Following the Microsoft Edge browser release v. 94.0.992.31 the printing does not work as intended on AskCody check-in kiosks. We will follow updates from Microsoft on the issue, but for now we recommend switching to Google Chrome browser for check-in kiosks where a kiosk printing option is needed. Learn more about check-in kiosk setup here: https://help.askcody.com/how-to-configure-welcome-check-in-screen-without-3rd-party-software-on-windows-touch-pc

8 months ago

Resolved Minor Performance degradation on Azure AD integration

We are currently investigating an issue with Azure AD Integration for some customers, more information will follow when the issue is identified.

9 months ago

AskCody Components Status

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Frequently Asked Questions

Is AskCody down today?
AskCody seems to be having problems. You can check the incident details on the top of the page.
I'm having issues with AskCody, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when AskCody is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when AskCody has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
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Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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Contact us, and we'll add it ASAP.

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