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Minor Incident Degraded performance
We are currently investigating issues with slow performance and timeouts across the platform.
Resolved Minor Inconsistent load behavior in the iOS mobile app
We are currently investigating inconsistent load behavior in the iOS mobile app. We will update the Status Page as we progress.
Resolved Minor Visitor check-in and check-out domain issue
The links that we send by SMS or email for the remote guest check-in and check-out flow currently point to a domain for which our certificate has expired. This means that the guest is prompted with a message indicating that it might not be safe to visit the site. We are in the process of renewing the certificate.
Resolved Minor Problems using the new Microsoft Edge browser for kiosk printing on check-in kiosks
Following the Microsoft Edge browser release v. 94.0.992.31 the printing does not work as intended on AskCody check-in kiosks. We will follow updates from Microsoft on the issue, but for now we recommend switching to Google Chrome browser for check-in kiosks where a kiosk printing option is needed. Learn more about check-in kiosk setup here: https://help.askcody.com/how-to-configure-welcome-check-in-screen-without-3rd-party-software-on-windows-touch-pc
Resolved Minor Performance degradation on Azure AD integration
We are currently investigating an issue with Azure AD Integration for some customers, more information will follow when the issue is identified.
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