Is AskCody Down?

AskCody status is operational

Are you having problems?

Users are not reporting problems in AskCody
Started 8 days ago

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AskCody problems reported by users

This chart provides user-reported problems for AskCody in the last 12 hours. It's a collection of user reports from different sources.

Latest AskCody Outages

We continuously monitor the official AskCody status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last AskCody outages and possible affected you.

2 Outages in the last 7 days
5 Outages in the last 30 days
2 Days since last incident

Minor · started 8 days ago

AskCody Platform - Operational (Monitoring)

A major outage across the AskCody platform is currently being investigated.

Minor Resolved · 2 days ago · lasted 1 day

AskCody Platform Degraded Performance - related to Microsoft M365 dependencies

Critical Microsoft M365 Services, on which the AskCody platform depends, are only intermittently available. This causes degraded performance issues with the AskCody platform. We are currently investigating this and will keep you up to date.

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Minor Resolved · 7 days ago · lasted about 4 hours

Slow Load Times

The load times across the EU side of the platform are currently slow, and you may experience timeout errors. It is our understanding this is not related to the Major Outage experienced yesterday. We are currently implementing a fix and expecting results shortly.

Minor Resolved · 18 days ago · lasted about 1 hour

Slow page load times - Investigating

We are currently experiencing slow load times across the platform and are now investigating the issue.

Minor Resolved · 25 days ago · lasted 4 days

Degraded Performance of Azure Active Directory Integration

A number of our customers' Azure Active Directory Integrations are having issues processing changes. This may result in delays related to user management such as user creation, updating roles, etc. We are investigating the issue, montering the performance closely.

Minor Resolved · about 2 months ago · lasted about 4 hours

Slow load on add-ins and Onscreen products.

We registered higher loads times of the AskCody add-ins, check-in Kiosk, and some displays around 7:20 am UTC. Slowness and occasional timeouts increased but were resolved around 8:20 am (UTC) after a fix was deployed. We are currently monitoring, but all performance is currently back to normal.

Minor Resolved · 4 months ago · lasted 12 days

Degraded performance - Investigating

We are currently experiencing issues with the AskCody Management Portal and are now investigating the issue.

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Frequently Asked Questions

Is AskCody down right now? What is AskCody current status?
AskCody seems to be up and running. We've updated the status 7 minutes ago.
Was AskCody down today?
AskCody is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with AskCody, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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