Details

Critical Microsoft M365 Services, on which the AskCody platform depends, are only intermittently available. This causes degraded performance issues with the AskCody platform. We are currently investigating this and will keep you up to date.
Updates ( sorted recent to last )
RESOLVED at 01/26/2023 02:58PM

This incident is being set to Resolved, following Microsoft setting their Service Health Status to available, and having monitored AskCody's performance since, which has been stable. https://status.office365.com/

MONITORING at 01/25/2023 01:21PM

Microsoft have rolled back a network change, that they believed to be causing the impact. Since then, they have been monitoring the recovery across the service, with reports of mitigation. These efforts from Microsoft have had a positive effect on the AskCody platform and we are monitoring the performance closely.

INVESTIGATING at 01/25/2023 10:26AM

You can keep up to date with the Microsoft - Service Health Status, at the link below, where they are posting regular updates: https://status.office365.com/

INVESTIGATING at 01/25/2023 09:57AM

We are continuing to investigate the issue. When navigating the platform, aside from slow load times, you may see a "Our services aren't available right now" error message. From the Azure status page https://status.azure.com/en-us/status they are reporting that their Network Infrastructure is currently impacted.

INVESTIGATING at 01/25/2023 09:15AM

A link to Microsoft Azure Status: https://status.azure.com/en-us/status "We are investigating an alert for users unable to Access Azure Portal. More information will be provided as events warrant. This message was last updated at 07:49 UTC on 25 January 2023"

INVESTIGATING at 01/25/2023 09:10AM

Critical Microsoft M365 Services, on which the AskCody platform depends, are only intermittently available. This causes degraded performance issues with the AskCody platform. We are currently investigating this and will keep you up to date.

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AskCody seems to be up and running. We've updated the status 6 minutes ago.
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