Is AskCody Outlook Add-in Down?

AskCody Outlook Add-in status is operational

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Latest AskCody Outlook Add-in Outages

We continuously monitor the official AskCody Outlook Add-in status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last AskCody Outlook Add-in outages.

0 Outages in the last 7 days
3 Outages in the last 30 days
14 Days since last incident

Minor Resolved · 14 days ago · lasted 1 day

AskCody Platform Degraded Performance - related to Microsoft M365 dependencies

Critical Microsoft M365 Services, on which the AskCody platform depends, are only intermittently available. This causes degraded performance issues with the AskCody platform. We are currently investigating this and will keep you up to date.

Minor Resolved · 19 days ago · lasted about 4 hours

Slow Load Times

The load times across the EU side of the platform are currently slow, and you may experience timeout errors. It is our understanding this is not related to the Major Outage experienced yesterday. We are currently implementing a fix and expecting results shortly.

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Minor Resolved · 20 days ago · lasted 11 days

AskCody Platform - Operational (Monitoring)

A major outage across the AskCody platform is currently being investigated.

Minor Resolved · 2 months ago · lasted about 4 hours

Slow load on add-ins and Onscreen products.

We registered higher loads times of the AskCody add-ins, check-in Kiosk, and some displays around 7:20 am UTC. Slowness and occasional timeouts increased but were resolved around 8:20 am (UTC) after a fix was deployed. We are currently monitoring, but all performance is currently back to normal.

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Minor Resolved · 4 months ago · lasted 12 days

Degraded performance - Investigating

We are currently experiencing issues with the AskCody Management Portal and are now investigating the issue.

Minor Resolved · 5 months ago · lasted about 4 hours

Reduced availability for AskCody Management Portal and Add-ins

We are currently investigating the issue.

Minor Resolved · 6 months ago · lasted 17 days

Delegate Scenario: Problems using Services and Visitors add-ins on the newest Outlook Client versions

We are currently experiencing issues with delegate usage of Services and Visitors Add-ins on the newest Outlook Client Versions for MS365 (Current and Monthly release channels). The Add-in fails with Error code: ErrorAppointmentNotFound when using the add-in on behalf of another user(delegate). This only affects the Outlook Client and not Outlook on the web, so for a temporary workaround this can be used.

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What is AskCody Outlook Add-in?

Enhancing the workplace experience, boosting efficiency and productivity in the Modern Workplace by simplifying meeting management and resource scheduling.

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Frequently Asked Questions

Is AskCody Outlook Add-in down right now? What is AskCody current status?
AskCody seems to be up and running. We've updated the status 2 minutes ago.
Was AskCody Outlook Add-in down today?
AskCody is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with AskCody, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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