Outage in Atera

Application slowness - EU customers

Resolved Minor
January 25, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

There are currently network issues being reported in the Azure environment by Microsoft, which may result in some of our customers experiencing slow application performance. Our team is collaborating with Microsoft engineers to resolve the issue as quickly as possible. For more information please refer to this link : https://azure.status.microsoft/en-gb/status
Components affected
Atera Admin Console GUI
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/25/2023 01:10PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/25/2023 11:57AM

The connectivity has been restored. For hanging browser sessions, we recommend refreshing the page and try to log back in. We are currently monitoring and observing the outcome.

MONITORING about 1 year ago - at 01/25/2023 11:34AM

Although Microsoft reversed a WAN alteration they put in place, some of our customers might still experience login issues. We are currently investigating.

MONITORING about 1 year ago - at 01/25/2023 10:40AM

Microsoft reversed a WAN alteration they put in place, which appears to have resolved the issue. We are now observing the outcomes.

IDENTIFIED about 1 year ago - at 01/25/2023 08:43AM

There are currently network issues being reported in the Azure environment by Microsoft, which may result in some of our customers experiencing slow application performance. Our team is collaborating with Microsoft engineers to resolve the issue as quickly as possible. For more information please refer to this link : https://azure.status.microsoft/en-gb/status

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