Outage in Auvik Networks
All Alerts tab is not showing information to tenants on us1
Resolved Minor
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Outage Details
Components affected
Auvik Networks us1.my.auvik.comLatest Updates ( sorted recent to last )
A fix has been implemented and rolled out to us1. We are continuing to monitor the services for stability.
We have identified an issue with a core service that is preventing customers in us1 from accessing the following functionality:
- Viewing All Alerts in the UI
- Viewing All Devices across multi-sites
- Viewing Hardware lifecycle data
- Viewing Syslog data
- Data is still being processed for all of these features, we expect no data loss
In addition, tenant upgrades will not take affect and new tenants may be missing additional functionality. A proposed fix has been identified, and we are in progress validating this fix.
We’re experiencing an issue displaying data on the All Alerts tab in the web client. This same issue appears to be impacting the Inventory > All Devices (but only for multi-sites). We’ll keep you posted on a resolution.
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