Outage in Auvik Networks

Service Disruption - Syslog Information Delayed on Cluster US4

Resolved Minor

January 10, 2023 - Started over 1 year ago - Lasted about 11 hours
Official incident page

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Outage Details

We’re experiencing disruption to Syslog information for clients on cluster US4. Syslog information is delayed to the UI. We will continue to provide updates as they become available.

Components affected

Auvik Networks us4.my.auvik.com

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/11/2023 03:01AM

The fix for the syslog data delay has been deployed. The source of the disruption has been resolved, and services have been fully restored.

MONITORING over 1 year ago - at 01/10/2023 09:29PM

We’ve identified the source of the service disruption with Syslog information for clients on cluster US4 and continue to work toward a resolution. Recent Syslog data is still not available. Engineering is continuing the effort to restore service fully. Updates will be provided when there is a change to status.

MONITORING over 1 year ago - at 01/10/2023 08:30PM

We’ve identified the source of the service disruption with Syslog information for clients on cluster US4 and continue to monitor the situation. Work toward a resolution continues. Recent Syslog data is still not available. We’ll keep you posted on a resolution.

MONITORING over 1 year ago - at 01/10/2023 07:31PM

MONITORING over 1 year ago - at 01/10/2023 06:33PM

We’ve identified the source of the service disruption with Syslog information for clients on cluster US4 and are monitoring the situation. We continue to work toward a resolution. Recent Syslog data is still not available. We’ll keep you posted on a resolution.

MONITORING over 1 year ago - at 01/10/2023 05:37PM

We’ve identified the source of the service disruption to Syslog information for clients on cluster US4 and are monitoring the situation. We have begun to implement a fix. Syslog information is delayed to the UI. We’ll keep you posted on a resolution.

IDENTIFIED over 1 year ago - at 01/10/2023 05:27PM

We’ve identified the source of the service disruption with Syslog information for clients on cluster US4. Syslog information is delayed to the UI. We are continuing to work to restore service as quickly as possible.

IDENTIFIED over 1 year ago - at 01/10/2023 04:47PM

We’ve identified the source of the service disruption with Syslog information for clients on cluster US4. Syslog information is delayed to the UI. We are working to restore service as quickly as possible.

INVESTIGATING over 1 year ago - at 01/10/2023 04:26PM

We’re experiencing disruption to Syslog information for clients on cluster US4. Syslog information is delayed to the UI. We will continue to provide updates as they become available.

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