Number of Incidents
0 outages
Since last incident
375 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Aware.
Minor · started about 1 year ago
Microsoft Database Degraded Performance - Not Impacting All Customers
The issue has been identified and impacted customers will experience intermittent issues with logging into Aware. We are working on a fix with Microsoft.
Minor · started about 1 year ago
Microsoft Database Outage - Not Impacting All Customers
The issue has been identified and a fix is being implemented.
Minor · started about 1 year ago
Microsoft Database Outage - Not Impacting All Customers
The issue has been identified as an outage on one of our Microsoft Azure hosted databases. This issue is not impacting all Aware customers. Currently customers are unable to access their Aware environment. We understand the urgency of this situation, as Aware provides business critical functionality. It has been escalated internally at Aware and we can assure you that Microsoft is prioritizing a fix. Aware services are not working due to the outage, this means: • Monitoring is not triggering Events • Retention is not purging data per your defined Policy • Data during the outage has not been ingested into the Aware Archive
Minor · started about 1 year ago
We are currently investigating an issue that is impacting the ability to log into Aware.
Minor · started about 1 year ago
Aware Content Ingestion Delayed
The issue has been identified and we are working on getting the processing of content back to current time. The issue will create a delay in Event triggering for Monitoring. Once the delay is caught up, all operations will be back to normal.
Minor · started about 1 year ago
Content ingestion delayed. This issue is not impacting all customers.
The issue has been identified and we are working on getting the processing of content back to the current time. The issue will create a delay in Event triggering for Monitoring and the results for a search on today only, in Search and Discover and Spotlight Topics, will not be conclusive. Once the delay is caught up, all operations will be back to normal.
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