Minor · about 2 months ago · lasted about 5 hours
We are investigating data discrepancy issues with Billing Console. Customers using Cost Explorer, Cost and Usage Report, Saving Plans and Reservations Utilization and Coverage Reports consoles may experience data staleness. We are actively working towards resolution and we expect to be able to provide an update by 7:30 AM PDT.
Minor · 6 months ago · lasted about 3 hours
7:41 AM PDT We are investigating an issue where users attempting to access AWS account signup are receiving error messages. 8:32 AM PDT We are continuing to investigate an issue where users are attempting to access AWS account signup. 9:22 AM PDT The Signup page has recovered and customers are now able to access and complete account signup. We are continuing to work towards resolving the root cause.
Minor · 8 months ago · lasted about 3 hours
12:01 PM PST We are investigating increased error rates when accessing Cost Explorer, Budgets, Cost and Usage Reports and Cost Explorer APIs and SDK in the US-EAST-1 Region. 12:33 PM PST We are experiencing error rates for Cost Explorer and Budgets impacting console, APIs and SDK. We do not currently see any impact to Cost and Usage Reports. We have identified the root cause and are working on mitigating the issue. We will provide you with another update by 1:00 PM PST. 1:05 PM PST We continue to experience increased Console, API and SDK error rates for Cost Explorer and Budgets. This is also impacting some portions of the Cost Management Console, Cost Categories Console, the Console home Cost and Usage widget and the Console Mobile Application. This is also causing delays for Cost Anomaly Detection (CAD) deliveries. CAD deliveries will resume upon mitigation. We have identified the root cause and are working on mitigating the issue. We will provide you with another update b...
Minor · 10 months ago · lasted about 1 hour
3:48 AM PST We are investigating errors affecting the payments tab on the Billing console. Impact is limited to viewing or updating payments information. Payments are unaffected. We are working to resolve the issue. 4:13 AM PST Starting December 6, 2:42 AM PST customers began experiencing errors when trying to access the payments tab on the AWS Billing console. Impact is limited to viewing or updating payments information. Existing payments configured in the Payment Console are unaffected. We continue to work on resolving the issue.
Minor · about 1 year ago · lasted about 2 hours
7:40 AM PDT We can confirm a decrease in the Cost Explorer Console availability. We are actively working towards resolution. 8:39 AM PDT We have identified the cause of the issue affecting Cost Explorer and are working towards resolution. Customers using the Cost Explorer console may experience long load times, timeouts and errors using the console. Cost Explorer APIs are experiencing elevated latencies and error rates. The issue is limited to the Cost Explorer console and APIs, AWS Billing is not otherwise impacted. 9:19 AM PDT We continue to investigate the issue affecting Cost Explorer and are working towards resolution. We will provide the next update by 10:00 AM PDT. 10:01 AM PDT We continue to investigate the issue affecting Cost Explorer and are working towards resolution. We will provide the next update by 10:30am PDT.
Minor · over 1 year ago · lasted 4 minutes
6:15 PM PDT We are investigating customers receiving email alerts about Free Tier Usage which does not match what customers are seeing in the billing console.
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