Outage in AWS
Change Propagation and Invalidations Reporting Delay
Resolved
Minor
November 25, 2020 - Started over 3 years ago
- Lasted over 1 year
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Outage Details
9:54 AM PST We are investigating longer than usual reporting update delays for change propagation of invalidations and CloudFront configurations. Customer changes are propagating fine across our edge locations but the associated reporting is not getting updated. Also, end-user requests for content from our edge locations are not affected by this issue and are being served normally.
11:17 AM PST We are investigating longer than usual reporting update delays for change propagation of invalidations and CloudFront configurations. Customer changes are propagating fine across our edge locations but the associated reporting is not getting updated. During this time, CloudFront Access Logs, Metrics and Reporting may also be affected. End-user requests for content from our edge locations are not affected by this issue and are being served normally.
1:25 PM PST We are working towards recovery for delays in reporting updates for change propagation of invalidations and CloudFront configurations. Customer changes are propagating fine across our edge locations but the associated reporting is not getting updated. CloudFront Access Logs, Metrics and Reporting may continue to be affected. End-user requests for content from our edge locations are not affected by this issue and are being served normally.
2:50 PM PST Change propagation of CloudFront configurations and invalidations have recovered and are operating normally. However, CloudFront Access Logs, Metrics and Reporting continue to be affected. End-user requests for content from our Edge Locations are not affected by this issue and are being served normally.
4:16 PM PST We are still observing partial recovery on Access Logs, Metrics and Reports but intermittent gaps and delays exist. We continue to work toward full resolution. End-user requests for content from our Edge Locations were not affected by this issue and continue to operate normally.
6:06 PM PST We continue to work toward full resolution, and expect full recovery once the on-going Kinesis issue is resolved. Upon further recovery, we expect Access Logs, Metrics and Reports to fully recover and start backfilling over time for those queued during the impact.
9:44 PM PST CloudFront Access Logs, Metrics, and Reporting continues to be affected by the Kinesis event but we are observing improving recovery. CloudFront edge locations are serving traffic as expected. Change propagation and cache invalidation times are operating within normal time windows.
11:51 PM PST Between 5:41 AM and 2:40 PM PST, we experienced longer than usual reporting delays for Invalidations and CloudFront configurations to edge locations. Customer changes were propagating normally across our edge locations during this time but the associated reporting was not getting updated correctly. Between 5:41 AM and 11:26 PM PST, CloudFront Real-time Metrics were not available. CloudFront’s Real-time Metrics are now available in CloudWatch. The backlog of CloudFront Access Logs and Reports will be backfilled over the next few hours. During this time, all end-user requests for content from our edge locations were not affected by this issue and were being served normally.
Components affected
Amazon CloudFront