This chart provides user-reported problems for aXcelerate in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official aXcelerate status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last aXcelerate outages and possible affected you.
Minor Resolved · 10 days ago · lasted about 2 hours
Online Assessment Types Temporarily Unavailable
As a result of last night's release, Online Assessment Types is temporarily unavailable. Our team are investigating the issue as a matter of priority. We will provide updates as new information becomes available.
Minor Resolved · about 1 month ago · lasted about 1 hour
We are aware of an error being returned when attempting to verify USIs within aXcelerate. We are working with the USI office to investigate this further and locate the cause. We will provide further updates as information becomes available.
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Minor Resolved · about 2 months ago · lasted 15 minutes
aXcelerate Mail Server currently unavailable
We are currently investigating an issue with the aXcelerate Mail Server timing out after 60 seconds when attempting to send templates and emails. We will publish updates as further information becomes available.
Minor Resolved · 2 months ago · lasted about 19 hours
USI Web Services & TCSI Connection are currently unavailable
We have been made aware that the USI Organisation Portal, USI Web Services, and TCSI are currently unavailable. While the USI Office & TCSI investigate further, USIs will not be able to be created or verified within aXcelerate, and updates to TCSI will be unavailable. Please check www.usi.gov.au and www.tcsisupport.gov.au for further information.
Minor Resolved · 3 months ago · lasted 25 minutes
Assessments unavailable for Learners and Administrators
We are investigating an issue affecting both Learners and Administrators attempting to access Online Assessment features.
Minor Resolved · 4 months ago · lasted 24 minutes
USI Office are experiencing an issue
The USI Office is currently experiencing issues with the USI Registry and related Web Services. The USI Office is investigating further and are working on resolving the connection. Further information will be published on the USI website at usi.gov.au
Minor Resolved · 4 months ago · lasted about 3 hours
Staging server will be undergoing maintenance at 9:30am AEST.
Maintenance will begin at 9:30am.
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