Outage in Axcient

x360Cloud (formerly CloudFinder) Issue

Resolved Minor
June 20, 2022 - Started almost 2 years ago - Lasted about 19 hours
Official incident page

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Outage Details

We have identified and are investigating an issue with x360Cloud backups performance in the USA. We are working on a resolution. The web application remains online, search and restoration features are fully functional. We'll update this status page with more information as we learn more.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/21/2022 08:34AM

We implemented a solution to resolve the issue with x360Cloud, backups are fully operational now. Now we are monitoring and backup reports stabilisation as a result.

INVESTIGATING almost 2 years ago - at 06/20/2022 01:40PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 06/20/2022 01:40PM

We have identified and are investigating an issue with x360Cloud backups performance in the USA. We are working on a resolution.

The web application remains online, search and restoration features are fully functional.
We'll update this status page with more information as we learn more.

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