Outage in Bandwidth

Bandwidth Local Market Impairment - 120 - Portland, ME

Resolved Major
April 21, 2022 - Started about 2 years ago - Lasted 6 days
Official incident page

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Outage Details

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted. We are currently working with our carrier for resolution.
Components affected
Bandwidth 120 - Portland, ME
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 04/28/2022 06:10AM

Our carrier has identified an equipment malfunction and is working to complete hardware replacement. The next update will be in 12 hours.

IDENTIFIED almost 2 years ago - at 04/27/2022 05:58PM

Our carrier has identified an equipment malfunction and is working to complete hardware replacement. The next update will be in 12 hours.

IDENTIFIED almost 2 years ago - at 04/27/2022 05:44AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 04/26/2022 06:07PM

Our carrier has identified an equipment malfunction and is working to complete hardware replacement. The next update will be in 12 hours.

IDENTIFIED almost 2 years ago - at 04/26/2022 02:18PM

Our carrier has identified an equipment malfunction and is working to complete replacement.

IDENTIFIED almost 2 years ago - at 04/26/2022 10:25AM

Our carrier has identified a higher level circuit outage and is working to complete repairs.

IDENTIFIED almost 2 years ago - at 04/26/2022 06:25AM

Our carrier has identified a higher level circuit outage and is working to complete repairs.

IDENTIFIED almost 2 years ago - at 04/26/2022 01:43AM

Our carrier has identified a higher level circuit outage and is working to complete repairs.

IDENTIFIED almost 2 years ago - at 04/25/2022 09:43PM

Our carrier has identified a higher level circuit outage and is working to complete repairs.

IDENTIFIED almost 2 years ago - at 04/25/2022 05:43PM

Our carrier has identified a higher level circuit outage and is working to complete repairs.

IDENTIFIED almost 2 years ago - at 04/25/2022 01:55PM

Our carrier has identified a higher level circuit outage and is working to complete repairs.

INVESTIGATING almost 2 years ago - at 04/25/2022 09:27AM

Update: We are continuing to work on a fix for this issue.

INVESTIGATING almost 2 years ago - at 04/25/2022 05:25AM

Update: We are continuing to work on a fix for this issue.

INVESTIGATING almost 2 years ago - at 04/25/2022 01:27AM

Update: We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/24/2022 09:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/24/2022 05:26PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/24/2022 01:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 04/24/2022 09:56AM

Update: Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING about 2 years ago - at 04/24/2022 05:52AM

Update: Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/24/2022 02:00AM

Update:Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/23/2022 10:54PM

Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/23/2022 06:36PM

Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/23/2022 02:27PM

Update: Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/23/2022 09:46AM

Update: Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/23/2022 05:45AM

Update: Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/23/2022 01:45AM

Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/22/2022 09:47PM

Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/22/2022 05:49PM

Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/22/2022 01:48PM

Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED about 2 years ago - at 04/22/2022 09:50AM

Update: Our carrier is continuing to isolate the cause of this incident

INVESTIGATING about 2 years ago - at 04/22/2022 05:45AM

Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING about 2 years ago - at 04/22/2022 01:45AM

Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING about 2 years ago - at 04/21/2022 10:03PM

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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