Outage in Bandwidth

Bandwidth Local Market Impairment

Resolved Minor
October 01, 2022 - Started over 1 year ago - Lasted about 18 hours
Official incident page

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Outage Details

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Components affected
Bandwidth 256 - Clarksburg, WV
Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 10/01/2022 11:07PM

Update: Our carrier has identified a fiber cut and is working to complete repairs.

IDENTIFIED over 1 year ago - at 10/01/2022 06:22PM

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

Due to the hurricane damage, several spans of fiber are damaged. Crews are on site and repairing and replacing.

IDENTIFIED over 1 year ago - at 10/01/2022 01:19PM

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

Carrier confirmed a fiber cut in the Charlottesville VA area that's impacting this circuit.
Continuing to isolate the fiber issue, the level 2 provider is currently engaged.

IDENTIFIED over 1 year ago - at 10/01/2022 09:30AM

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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