0 incidents in the last 7 days
0 incidents in the last 30 days
Last check: about 1 hour ago
Last known issue: 5 months ago
Resolved Intermittent Timeouts
We are currently investigating why some accounts are experiencing timeouts and slow updates.
Resolved Customers & Segmentation downtime
Our Elasticsearch servers are having some trouble keeping up. This affects some Customers and Segmentation. Other parts of the app will keep working as usual.
Resolved Hosting instability
We are currently aware of issues occurring at our hosting partner's datacenter which has resulted in us going offline. We are working with them to identify a timeline for resolution.
Resolved Account Update Delays
Some accounts are running behind on updates due to a large import. Accounts are in the process of catching up, but it will take time for every account to update. Thanks for your patience!
Resolved Failing Stripe webhooks
We've detected that roughly half of all webhooks from Stripe are getting blocked. This appears to be a new issue with the way CloudFlare handles rate-limiting. In this case, they're incorrectly limiting calls from Stripe's IP addresses. We're working with them now to resolve this. All failing webhooks will automatically be reprocessed once this is resolved. We'll provide more updates as we have them.
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