Outage in Barracuda Networks

Barracuda Cloud Archiving Service (BCAS) & Message Archiver (BMA) - Email Processing Delay (Canada Region)

Resolved Minor

July 06, 2022 - Started almost 2 years ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue impacting Cloud Archiving Service and Message Archiver customers in the Canada region. Some customers may experience a delay in mail processing.

Components affected

Barracuda Networks Cloud Replication Barracuda Networks Mail Processing

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 07/08/2022 01:38PM

We have resolved all issues related to this incident and are continuing to monitor our services, as well as feedback from our customers. Thank you for your continued patience.

MONITORING almost 2 years ago - at 07/07/2022 03:21AM

Engineering is monitoring services after completion of scheduled maintenance.

IDENTIFIED almost 2 years ago - at 07/06/2022 08:42PM

All BCAS services in the Canada region will be unavailable for up to one hour beginning Thursday, July 7 2:30 UTC until 3:30 UTC while maintenance is performed to fix this issue. Thank you for your patience and for choosing Barracuda.

INVESTIGATING almost 2 years ago - at 07/06/2022 02:54PM

We are currently investigating an issue impacting Cloud Archiving Service and Message Archiver customers in the Canada region. Some customers may experience a delay in mail processing.

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